Frequently Asked Questions
Please find the answers to our most frequently asked questions. If you can't find what you're looking for, please contact us for more information
General Facilities
Are there meeting rooms available for hire at St Pancras?
There is one meeting room for hire at St Pancras International. Please visit The Betjeman Arms for more information.
Where can I find out about what amenities are available at St Pancras?
Please use our amenities page which provides information on the following; Bicycle Racks, Car Parking, Customer Assistance, Disabled Access, Lost Property, Luggage Storage, Taxis and Toilets.
Is there free Wi-Fi available at St Pancras International?
Yes, we offer free Wi-Fi for our customers. Once you are connected and logged in to the free network, you will enjoy seamless internet access across almost all areas of St Pancras International Station.
What train services run from St Pancras International Station?
The following services currently run from St Pancras international:
St Pancras International will be joined in 2009 by Southeastern trains joining the High Speed line.
Looking for live timetables?
What is the nearest underground station?
Kings Cross St Pancras underground station is accessible from St Pancras International and has the Northern, Victoria, Metropolitan, Circle and Hammersmith and City Line.
Are Paris Metro tickets sold in the station?
Eurostar do sell carnets of tickets at the information desk in the Eurostar Departure Lounge, please refer to the Eurostar website for full details.
Shops, Restaurants and Bars
What time do the shops open?
Click on your chosen store or eatery in the A-Z of Retailers for all the store details and opening times.
The Champagne Bar:
What time is the Champagne Bar open?
8:00 – 23:00 Monday to Sunday
Is the Champagne Bar exclusive?
No, the Champagne Bar is open to the general public.
Can I make a reservation?
Reservations can be made for 20 people or more. Phone 020 7870 9900 to make a reservation.
Find further information on our Champagne Bar.
Are there any retail areas available to let?
St Pancras International is currently fully let.
Advertising
Exhibitions/Promotions
Are photographic, promotional and art exhibitions held at the station and how do I submit my exhibition request?
St Pancras is the ultimate destination to showcase your brand to a British and International audience with all promotional activity and sponsorship opportunities exclusively managed by Brandspace. To discuss the opportunities available please contact Louise Compton on 0207 227 3712 or email louise.compton@brandspace.co.uk
Commercial Filming and Photography
Is filming and photography allowed in the station?
St Pancras International welcomes all types of commercial productions from feature films to pop promos and idents to TV drama. Anyone wishing to film or photograph should contact Rachel Whitburn: rachel.whitburn@networkrail.co.uk
Please note: charges apply.
Please note: news and current affairs productions should still go through the press office. Contact Ben Ruse, Head of Media 020 7319 4300 or email bruse@lcrhq.co.uk
How can I advertise in the station?
St Pancras International has a variety of sites and boards available for advertising. Anyone wishing to secure these advertising spaces should contact Chris Collins at Titan Outdoor on 020 7250 7836 or email chris.colins@titanoutdoor.co.uk
Surrounding Area
Are there hotels in the area?
St Pancras offers the British Hotel Reservation Centre (BHRC) who can assist with hotel bookings. The BHRC also serves as an information point for areas of interest and events throughout London.
Alternately a Novotel and the Premier Inn are located in the surrounding area.
