Personal and behavioural skills
Including:
- Making a good first impression
- Customer focus
- Dealing with difficult people & situations
- Team working
For supervisory and management positions, leadership training, performance management and coaching training is also provided.
Where appropriate additional skills training will be provided to complement the subjects listed above.
The programme will be delivered by both in-house and expert external providers and offers our staff some of the best security and customer service training available anywhere in the industry.
