Training & Development

A comprehensive training and development programme is provided covering the following:

Technical knowledge and skills, including

• Station operational procedures
• Health & safety
• Emergency plans
• Security awareness
• Accident & incident reporting
• Use of radio communications
• Disability awareness
• Customer information systems
• CCTV monitoring
• Crowd control measures
• In addition, it is required that all recruits into Customer Service positions pass the full Railway Safety Accreditaion Scheme training programme (further details will be provided at the assessment centre stage.)